If you are not 100% satisfied with your purchase, please contact us and we will work with you to
return it, exchange it, or credit it.
In the event there is an issue with your order such as any damage to your package and the
contents during transit, Build ur Belt will replace them or the damaged parts, absolutely free. In
the event that you receive your order incomplete, please notify us. All requests for damaged
items or incomplete orders must be received within 14 days of delivery.
Orders are processed immediately. If an order or any portion of an order is canceled or returned
for any reason after it has been placed or sent, a 30% restocking fee, $5.00 per vinyl graphic,
production time charges, material charges, artwork charges, proofing charges, and applicable
shipping charges will apply ($20 minimum charge).
Refunds only apply to belts that are returned in their original condition and can be resold.
Shipping charges will not be refunded. Custom vinyl graphics are not refundable and will be
charged at the printed rate (typically minimum of $5.00 based on quantity). Items returned that
are damaged and shipping charges are also not refundable.
To arrange for a return please email your request to us at firstname.lastname@example.org. Please
include your original order number and description. Upon receipt of your request you will be
contacted by email with return instructions.
Orders are processed immediately so once an order is placed on our website, we cannot cancel or
change it without a 30% cancellation and administrative fee (minimum $10.00 charge and/or $25
art fee) and sometimes not all all if the order has already been sent to production. Please be sure
to check your order completely before submitting it/approving it and purchasing it to insure the
proper item(s), quantity, personalization instructions, shipping method, etc. Corrections can be
made prior to finalizing and processing an order.
We do not spell check text unless we create the artwork. Once you approve the artwork, the print
is final unless otherwise indicated.
All requests to change an order must be received in writing so please email the information to us
and we will respond with the appropriate action. Please do not call to process an order change or
cancellation and please do not leave order changes on our voice-mail system.